Good news! We get new items frequently, especially our most popular items.

La Bottega Milano™ offers a variety of payment options. We accept Visa, MasterCard, Discover and American Express cards.

If you do not receive an email from La Bottega Milano™ within hours of placing your order and it’s not in your Spam folder, the email address on file is most likely spelled incorrectly. Please contact our Customer Care via info@labottegamilano.com for assistance to update your order.

We’re super quick at processing orders to make sure that you receive them as soon as possible. You can change your order as much as you like before you click “Checkout” but after this point you will be able to make changes only until the expedition of your order is done, after the expedition there is no way to cancel. Keep in mind our system is designed to fulfill orders as quickly as possible. We cannot cancel or change an order once it has been placed and shipped.

Orders are shipped Monday through Friday, excluding weekends and holidays. It may take up to 72 hours for an order to be processed. Yet if you order before 5 p.m., your order will be shipped within 24/48h.

Our verification team may delay. Kindly note shipping if confirmation is needed for the order. You may also view the status of your order here. After the expedition of your order from our warehouse, count 8-11 business days to arrive at your home if you select Express shipping. If not, it should take 25-30 days.

Sure! We do offer Standard Shipping for all our customer.

We also provide Express Shipping method with UPS, DHL, ARAMEX.

Orders are shipped Monday through Friday, excluding weekends and holidays. It may take up to 72 hours for an order to be processed. Yet if you order before 6:00 p.m., your order will be shipped within 24/48h.

After the shipment:

- 18-25 business days en general to arrive at your home if you have taken the Standard shipping method.

- 8-11 business days if you have taken the Express shipping method.

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information.

If you could kindly print and fill out this form, and return it along with the damaged item, we will issue you store credit and you can repurchase the item if desired. We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit.

Once we receive your package, we will email you with a store credit code in the amount of your item, plus the cost of the shipping return. 

You may view the status of your order into the confirmation email sent to you by clicking the "View My Order" button. 

La Botteca Milano provides customers with the option to track packages. If the tracking information states that your items have been delivered but you have not received it, you must contact your local post office with you tracking number and then they will look at it.

Since its creation In Milan in 2015, Providing value for money high-quality leather goods is its mission. We were a small local store and we decided in January 2019 to spread our service all over the world.

La Bottega Milano™ has combined its success, its image, its quality and the glamour of its products with a twofold element: a delicate and precious balance between tradition and modernity, the desire to preserve the values of the past and the courage to dare, innovate and amaze.

We provide luxury goods with the best materials in the market, our value for money products are made of genuine Italian leather. Bringing to our customer the best quality with the best price is our motto.

The recurrent fear of a customer is if the product is not made of Italian leather and not really where it's made.

We actually don't make our product in Italy, We export our High-end Italian leather in another country in order to reduce our cost and give the best price and the best quality to our customers. 

If there is a problem or a specific question, send an email to our customer service representatives at info@labottegamilano.com, and please expect a response as fast as we can, usually one day.

or use this quick link.